Have you ever booked a hotel room online, traveled halfway around the world and tried to check in, only to find that the budget hotel you booked on we-guarantee-this-trip-will-be-great.com, which promised the highest possible discounts, doesn’t know anything about the reservation you made and certainly doesn’t have a room for you? And now you’re in Russia without a place to sleep.
It sounds like a travel horror story, but unfortunate situations like this actually happen to travelers in real life. Although many bargain websites market great deals, they often lack personalized customer service, which, in addition to peace of mind, is something a travel counselor can offer.
There’s a reason travel counselors are still around: They’re professional trip bookers. They have made it their life’s work to know the best deals and the trendiest vacation destinations, while coordinating details like transportation, suggesting upgrades or add-ons to your trip and offering individualized customer service.
In fact, the number of travelers who consult with and book trips with a travel counselor has gone up to 23 percent, the highest in three years, according to a study done by the American Society of Travel Agents.
Click here to read about a AAA member’s memorable travel experience after booking with a AAA travel counselor.
To get in touch with a AAA travel counselor and start planning your next trip, visit AAA.com/Travel.
By Molly Clark