The AAA Northeast website is the best source of information available to members about our wide variety of discounts, services and other benefits, right at your fingertips. Over the last year we have tested and created a totally new version of AAA.com, which is now live and ready for you to visit.
AAA members were with us every step of the way during the redesign and rollout of the new site. We relied on focus-group information gathered over many months. During the testing phase, we stayed in touch with members to make sure the site met their needs, and made adjustments based on their feedback. Our ultimate goal was to have a new site built exclusively on service excellence that exceeded the expectations of members who come to AAA.com.
Here are some of the site’s features:
• Easy AAA membership renewal in fewer than three clicks.
• Major enhancements to mobile viewing.
• Full access to your membership account.
• Real-time insurance quotes.
• Travel and other member discounts.
Those are just a few of the features you can use. AAA.com also has resources on where to find an automobile repair shop, current auto loan rates, a fuel calculator to help you estimate costs during your summer vacation, and giving a AAA gift membership.
We know that members like to go online when planning their vacations. We’re right there with you in our Travel section. We can help you search through thousands of cruise options, show you exclusive member-only vacations, and navigate popular destinations such as Orlando, Fla. We can assist with what you need to know about foreign travel. And we don’t take a back seat to anyone when it comes to planning a vacation by car, providing you with directions, maps and places to stay.
Along with the AAA Mobile app and our network of branch offices, we strive to serve you through as many channels as possible. I invite you to visit AAA.com to see all we have to offer, and to let us know if the site meets your needs and expectations.
By Mark Shaw